Returns & Exchanges

We take pride in providing the highest quality clothing to our customers; we hope that as soon as you wear them, you’ll love them. We hand check the quality all of our items before they’re packed and shipped, but should you not be 100% happy with your order, you can return it to us for a full refund or an exchange.

Returns with us are simple:

  1. Go to Return and print off and complete the Return slip. If you are looking to exchange, please remember to state the new required design name, size, colour and quantity.
  2. Package your items back up, including the Return slip and address to:
    IXAHA ts with a view
    11 Temple Close
    Barnwood
    Gloucester
    GL4 3ER
  3. Take to your local Post office; we recommend that you retain proof of postage for insurance in the event your item is lost in the post. The average price to return a t-shirt from the UK to us is £1.50.
  4. Sit back and wait for us to process your request. Please allow 5-10 working days for the refund to go through or for the exchange to be re-delivered.

Terms and Conditions of Returns

  • All exchanges or refund requests must be returned to us within 7 days of purchase.
  • The items returned should be in re-sale quality, with no damage, stains or markings. Please take a photo and email to myorder@ixaha.com, quoting your original delivery details and customer order number.
  • Unless the return item was faulty or incorrect, we will not refund the cost of return postage.
  • Refunds and exchanges will be processed within 5-10 working days of receiving the goods

Note

Please do not use scissors to open your package, you are able to tear the packaging open. Returns with scissor marks will not be accepted. Items must be returned to us in an unwashed and undamaged condition.